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Have Questions? FAQs

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Use our calculator and get an estimated price of 3D Virtual Tour: Calculator

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1. What services do you offer?

We specialize in creating high-quality virtual 3D tours, professional real estate photography, and drone photography needs for Residential & Commercial properties. We also Provide detailed floor plans at an unbeatable price. We also help Contractors & Builders with 3D scanning for estimates & more. 

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2. How do I book a virtual tour or photography session?

You can book our services directly by visiting our Book Online page, and choose to pay online or in person. Just select all the desired services or packages, add them to cart & checkout. Make sure to select "Pay in person" Or "Pay Online." You can also book by filling out the Contact form on our website, emailing us at snaphousefilm@gmail.com, or calling us at 952-994-1651. We'll schedule a convenient time for the session and discuss any specific requirements or answer any other questions and concerns you have.

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3. What areas do you cover?

We primarily serve All around Twin Cities Minnesota, but we are open to traveling to nearby areas. Please contact us for information on service areas and potential travel fees. Visit Locations we serviced!

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4. How long does a virtual tour or photography session take?

The duration of a session depends on the size and complexity of the property. On average, a standard session takes between 1 to 3 hours. For larger properties or additional services, such as drone footage, the time may vary.

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5. When will I receive the final images and virtual tour?

Typically, you can expect to receive the final edited images and virtual tour within 24-48 business hours after the session. But for larger Properties up to 72 hours We strive to deliver high-quality results as quickly as possible. Google 3D Tours uploaded to Maps & Streetview sometimes takes longer than 48 hours after publishing depending on how many scan points & connections.

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6. What equipment do you use for virtual tours and photography?

We use professional equipment to make your listings stand out.

  • DJI Drones 4K Photo & Video

  • LumaLabs 3D Drone Interactives Software for your drone service needs

  •  Mirrorless Camera, wide angle lenses- different from DSLR cameras, which reflect images into viewfinders via mirrors. Instead, mirrorless cameras often use electronic viewfinders (EVF) to display images digitally. Allowing for seamless videos if you need them as well along side your beautiful Photos.

  • Matterport Lidar & Laser 360-degree cameras creates seamless immersive dollhouses that make exploring very real and interconnected.

  • Professional editing software to ensure the highest quality for your virtual tours and photos. Our equipment and techniques are constantly updated to keep up with industry standards.

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7. How should I prepare my property for the session?

To ensure the best results, please tidy up and stage the property before our visit. This includes decluttering, cleaning, and arranging furniture. If you need assistance with staging, let us know and we can provide recommendations. Download our Checklist

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8. Do you offer editing services?

Yes, all our photography and virtual tour packages include professional editing. We enhance colors, correct lighting, and ensure that every detail is perfect to make your property stand out.

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9. Can I use the photos and virtual tour for marketing?

Absolutely! The images, Videos and 3D virtual tour we provide can be used for marketing purposes, including listings pages, social media, Business website and more! Businesses can use printed materials, like QR codes on the front door to showcase the business virtually when the doors are locked. Snap House Production does not frown upon using tactics to turn leads more efficiently.

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10. What is your cancellation policy?

If you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations made within same day of the scheduled session may be subject to a cancellation fee.

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11. How much do your services cost?

Our pricing varies based on the size of the property, the services required, and any additional requests. For a detailed quote, please contact us with information about your property and the services you need.

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12. Do you offer packages or discounts?

Yes, we offer various packages to suit different needs and budgets. Additionally, we provide discounts for multiple properties or repeat clients. Contact us to learn more about our packages and current promotions.

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13. How can I contact you if I have more questions?

Feel free to reach out via our Contact form on the website, email us at snaphousefilm@gmail.com, or call us at 952-994-651. We'll schedule a convenient time for the session and discuss any specific requirements or answer any other questions and concerns you have.

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Professional Photographers of America
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